LT

Lillian Toh

Senior Partner Solutions Engineer | DevEx & AI

📧 lillian.kimleng@gmail.com 💼 LinkedIn 🌐 Portfolio
5+
Years Experience
50+
Enterprise Clients
70%
AI Efficiency Gain
10+
Partner Managers

Professional Summary

Senior Solutions Engineer with 5 years + driving technical sales across strategic customers in key markets (ANZ, SEA, India, and Korea). Expert in channel partner enablement, technical demos, and implementing AI agents for workflow optimisation. A unique blend of technical expertise and business acumen that spans across tech and business development, giving a holistic perspective on solving complex organisational challenges. During technical engagements - from discovery to solution architecture, I primarily focus on Agile methodologies, DevOps practices, and Developer Experience (DevEx) while leveraging emerging technologies like GenAI in my solution designs.

Senior Partner Solutions Engineer
Monday.com
Apr 2025 - Current
  • Regional AI Enablement: Support 10 channel partner managers and extensive partner network across ANZ, SEA, India, Hong Kong/Taiwan, and Korea, driving scalable AI adoption strategies for enterprise work management
  • Interactive Demo Development: Built interactive demo and localized enablement materials using StoryLane and Canva to equip partners with the right tools to implement Monday AI for Enterprise WM
  • AI-Powered Process Innovation: Leveraged Monday MCP and Claude to build industry-specific demo environments and workflow, reducing demo preparation time by 70% and improving customer experience
  • Solution Engineering Framework: Designed and implemented a solution engineer engagement model from scratch as the only channel partner in APAC (1-to-10 ratio) to support high-velocity deals at scale
Solutions Engineer (Developer Experience)
Atlassian
Oct 2022 - Apr 2025
  • Enterprise Focus: Led technical sales across ANZ, SEA, India, and GCR, owning discovery to solution architecture for strategic accounts like Dominos, Gojek and Bupa.
  • Technical Training & Enablement: Provide training on Agile, DevOps and DevEx to Atlassian solution partners and employees
  • Product Innovation Collaboration: Led APAC's largest GenAI assistant (Rovo) deal in FY25 and architected production-ready POCs for AI agents
  • Customer Research Leadership: Collaborated with Rovo and Compass product managers and software developers to enhance product features, closing the feedback loop
Full Stack Developer
Vlan Asia - a Microsoft Partner
Mar 2021 - Sep 2022
  • End-to-End Solution Delivery: Managed the pre-sales process from crafting business requirements to delivery of bespoke IT solutions to clients across Microsoft 365, HubSpot and Zendesk
  • Conversational AI Development: Built conversational AI bots for customer POCs in healthcare using Azure
  • Data Integration & Analytics: Developed a new reporting and data visualisation tool by building custom API connectors to extract raw data from Zendesk tickets JSON into a structured CSV
  • Cloud-Native Development: Redesigned and implemented a new payment and checkout process to improve the sales conversion rate by 6% using React, Next.js, Node.js, Vercel, and Azure Cosmos DB
Property Systems Analyst
Cushman & Wakefield | Westpac
Jun 2018 - Dec 2019
  • Digital Transformation Leadership: Identified and implemented digital transformation opportunities with senior management, developing VBA-powered analytics templates for large-scale property transaction data analysis that enabled strategic business decision-making
  • Process Automation: Automated enterprise reporting workflows using SQL for batch updates across MS Access, Aconex, and Excel systems, reducing reporting time by 87% while leading system training initiatives across Westpac and Cushman teams

🤖 AI & Cloud Platforms

Azure AI Monday AI AI Agents Claude MCP OpenAI Microsoft Power Platform

💻 Development Stack

React Next.js Node.js JavaScript REST APIs Microservices Azure Cosmos DB SQL

🎯 Solution Engineering

Technical Pre-sales POC Development Partner Enablement Solution Architecture Public Speaking Customer Success

🌏 Regional Expertise

ANZ SEA India Korea Enterprise Customer Channel Partnership

🏆 Certifications

Azure AI-102 (ongoing) Azure AI-900 Certified Scrum Master DevOps Engineer

🗣️ Languages

English (Native) Mandarin (Intermediate) Bahasa (Intermediate)
Focal - AI-Powered Investment Platform
🏆 Winner: Best Women-Led Project

A crowdfunding and investment platform to make funding more accessible to women. The platform encourages investors to participate in gender lens investing via mutual funds, equity, and direct investment.

Vue.js API Integration Financial Tech
VicTrees - Environmental AI Application
🥈 Runner-up

Led a team of 4 coders to build an app to combat deforestation in a victorious way. Raising awareness is important, but giving the user the ability to take action brings it to the next level.

React Team Leadership Environmental Tech
AI Demo Automation Framework
💡 Innovation Project

Implemented AI-powered demo preparation system using Monday MCP and Claude, achieving 70% time reduction while maintaining personalized customer experiences at enterprise scale.

AI Agents Process Automation Enterprise Scale

Full-Stack Development Bootcamp

CodeOp
2020 - 2021

Intensive full-stack development program covering modern web technologies, API development, and cloud deployment strategies.

Bachelor of Commerce

University of Melbourne
2013 - 2015

Specialization: Finance, Accounting & Management
Foundation in business strategy, financial analysis, and operational management.

Interests & Community

🤿 Scuba Diving
🏆 Hackathons
✍️ Technical Writing
🚀 AI Innovation